"Thanks for visiting us twice and helping us with Charlie. Your advice was simple and effective and in most parts common sense. I think we just needed to be told from a professional the right way to tackle our dog training or indeed reinforce the fact that we were actually doing some things right!. "Charlie is now becoming a much calmer puppy who is an absolute pleasure to have around the house. His lead walking has improved 100% with your very simple advice, and hopefully with time the recall training will pay dividends. Thanks again!"